Privacy Policy

renyzo, located at 14 Craigs Road, Stirling FK8 2DW, United Kingdom, is responsible for the processing of personal data described here, on every page of renyzo.com and in the correspondence that follows from it. Questions about this notice can be sent to hello@renyzo.com or put to us on 01786 450318.

Visiting the website creates server log entries: IP address, time of access, requested file, transferred data volume, browser and operating system. We use these entries only to operate the site safely, to keep it available and to investigate technical errors.

When you contact us in writing or by telephone, we process the contact details you provide and the information contained in your enquiry. Where a form is used, only the fields marked as required are needed; any further detail you add is voluntary.

We process data to make the website available, to answer enquiries, to prepare or perform contracts, to keep our business records in order and to protect the site against misuse and technical faults.

Where the law requires a legal ground, we rely on your consent, on a contract or the steps preceding it, on an obligation imposed on us, or on our legitimate interest in operating this site safely. Providing data is voluntary, but an enquiry without contact details cannot be answered.

This website uses only technically necessary storage. We do not set advertising cookies, and no analytics service records how you move through our pages or links your visit to other websites.

Stored entries can be reviewed and deleted at any time in the settings of your browser, where you can also block them for the future. Blocking everything may affect the parts of the site that depend on such entries.

Personal data is not sold. Only the providers that host this website and run our email see it, and they act on our instructions under a written agreement; public bodies receive it only where we are obliged to disclose it.

Data may be handled by a provider whose servers or support staff are located abroad. We choose providers who commit to protecting it at the level the applicable rules demand for transfers of this kind.

We keep personal data only as long as it is needed for the purpose it was collected for, or as long as statutory retention periods require. After that it is deleted or the reference to a person is removed.

Server logs are removed by our hosting provider after a short period. Messages stay with us while the matter is open and for some time afterwards, in case you return to the same question.

Technical and practical safeguards protect the data we hold against loss, alteration and access by people who are not entitled to it. Where your browser supports it, the connection to this website is encrypted.

No transmission over the internet can be guaranteed to be completely secure, so we cannot exclude every risk. Within our company, access to the messages we receive is limited to the people who answer them.

You can ask us at any time which data we store about you, request its correction or deletion, have the processing restricted, object to it or receive a copy in a common electronic format. Consent that you have given may be withdrawn at any time; the withdrawal applies from then on.

To use these rights, send a request to hello@renyzo.com or to our postal address. We may ask for details that allow us to identify you, so that data does not reach the wrong person, and we answer within the period the law provides.

Besides contacting us, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator.

We may update this policy when the website, our services or the legal requirements change. The version published on this page, carrying the date shown above, is the one that applies to your visit.

We do not announce every amendment separately, so it is worth checking this page from time to time. Where a change concerns processing that rests on your consent, we ask for that consent again before it takes effect.